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Helping You Move Forward with Clarity and Confidence

At Hunter Conflict Solutions, we support individuals, organizations, and communities in navigating conflict with clarity, respect, and meaningful, lasting outcomes.

About Me

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I’m Shannon A. Hunter, a strategic HR leader, mediator, and trusted advisor with over 25 years of experience helping organizations work through complex people and communication challenges.

I’ve built and scaled HR functions across the full employee lifecycle, from establishing foundations in startup environments to supporting large, matrixed organizations, bringing a practical, real-world approach to every situation.

Over time, I recognized that many workplace challenges stem from unresolved conflict and breakdowns in communication. That insight led me to expand my work into mediation, where I now help individuals, businesses, and community organizations work through conflict in a structured, neutral environment.

As a leader, I’ve been intentional about creating psychologically safe spaces where people can communicate openly, be heard, and move past barriers that stand in the way of progress. When trust is established, conversations shift, and that’s where real solutions begin.

I bring that same approach to my work in HR, mediation, and leadership coaching. I partner with leaders, teams, and organizations to navigate conflict, strengthen communication, and drive better outcomes, without losing sight of the human side of the business.

I work with dispute resolution centers, the Better Business Bureau,  businesses, and community organizations to mediate disputes and equip leaders with practical strategies to address conflict proactively, before escalation requires formal intervention.

How I Approach This Work

I believe most conflict isn’t just about the issue, it’s about communication, perspective, and the need to feel heard and understood. I create a space where people can slow down, speak openly, and work through challenges in a way that feels productive, and not overwhelming. Whether I’m working with individuals, leaders, or organizations, my focus is on helping you move from tension and uncertainty toward clarity and practical next steps.

This work is not about forcing agreement. It’s about creating the conditions for better conversations, stronger understanding, and solutions that people can genuinely move forward with.

Education & Certifications  

  • Bachelor of Business Administration:  Lamar University, Beaumont, TX

  • Professional in Human Resources (PHR): 05/2001 - 02/2029

  • Society of Human Resources Management – Certified Professional (SHRM-CP): 5/2015 – Renewal in progress

 

ADR Qualifications

Manousso Mediation and Arbitration LLC / Houston, Texas

  • Basic Mediation Certificate: 40 hours / Includes Ethics: 4 hours

  • Elder and Adult Care Mediation: 20 hours / Includes Ethics: 3 hours

  • Advanced Family, Divorce, Child Custody Mediation Certificate: 30 hours / Includes Domestic Violence: 4 hours

  • Parenting Coordinator and Facilitator Training:  18 hours

  • Basic Arbitration Certificate: 10 hours ​​

Conflict Resolution Experience:

I bring over 25 years of extensive experience in employee relations, workplace investigations, and conflict coaching, supporting leaders and teams across a range of industries. My work includes facilitating difficult conversations, conducting confidential investigations, and equipping leaders with practical strategies to address conflict proactively and effectively. I also support individuals and teams in navigating interpersonal challenges, strengthening communication, and creating more collaborative, productive environments.

Professional Memberships:

  • American Arbitration Association (AAA)

  • Association for Conflict Resolution (ACR Houston)

  • Texas Association of Mediators (TAM)

  • Texas Mediation Credentialing Association (TMCA)

  • Society for Human Resources Management (SHRM)

  • HR Houston

  • John C. Maxwell Leadership Team

Credentials & Experience:

Contact Us

Mediation & HR Advisory Services
Mon - Fri:  9am - 6pm

Sat - Sun:  By Appointment

Call / Text: (713) 854-3047

Email: SH@HUNTERCONFLICTSOLUTIONS.COM

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